Self-Sufficiency Calculator | http://www.wceca.org

Bronx Contact Sheet


Child Care (ACD) | Food Stamps | Head Start | Health Insurance | Lifeline | Public Assistance | Public Housing | School Food Programs | Section 8 | SSD | SSI | Taxpayer Assistance | Unemployment Insurance | Utility Assistance | VESID | WIC | Workforce 1/One Stop

CHILD CARE

Finding Child Care
Call the Day Care Council at ( 888) 469-5999 or 311 for a list of your local child care providers. You can search for a family day care, group family day care, or day care center online at http://ocfs.ny.gov/main/childcare/looking.asp At this website, click on "Search for Child Care" and fill in as much as you can. (Filling this out and reading about your choices gives you information about child care sites at the same time.)

Accessing Child Care Subsidies
Public Assistance recipients: Tell your PA case worker that you are interested in Child Care Assistance or Child care.

Transitional child care for welfare leavers: If you do not automatically receive information about Transitional Child Care assistance when your PA case is closed, contact HRA at (718) 557-1399 or call 311

Subsidized care for low-income families: If you are at the end of your 12 months of Transitional Child Care, you should automatically receive an application from ACS to transfer your child care subsidy from HRA to ACS. If you do not receive an ACS application before the end of your Transitional Child Care, call 311.

If you have not been receiving transitional child care assistance, ask at the child care center you choose if you can apply for a subsidy through them. If you cannot apply at the center you choose or through a community organization or you have not chosen a center, you can call 311 and ask to apply for Subsidized Child Care. The operator will help you complete the process.

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ELECTED OFFICIALS

*If you are having trouble with a city agency and need help, contact your elected representatives.

Find out what elected officals represent you at NYPIRG: Go to www.mygovnyc.org or call (212) 725-3541, the League of Women Voters

Public Advocate's Office, Letitia James, (212) 669-7200
http://www.pubadvocate.nyc.gov

The Bronx Borough President's Office, Ruben Diaz Jr. (718) 590-3557 General website: http://bronxboropres.nyc.gov/index.html

City Council: http://council.nyc.gov/html/members/members.shtml

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FOOD STAMPS (called SNAP – Supplemental Nutrition Assistance Program)

You may apply for Food Stamps/SNAP at any office you choose, although your application will be transferred to the office nearest your home.


SNAP offices are open Monday - Friday, 8:30am - 5pm, except for extended-hour offices, one per borough. In the Bronx that’s the Concourse office (see chart below)

All NYC SNAP Centers: http://www.nyc.gov/html/hra/html/services/snap_centers.shtml

Bronx Centers: http://www.nyc.gov/html/hra/html/services/snap_centers_bronx.shtml

BRONX FOOD STAMP/SNAP OFFICES

Concourse

1375 Jerome Avenue, 2nd Fl., Bx., NY 10452
718-722-8013, ext. 1 or 718-590-7235
Monday - Friday 8:30 am to 6:00 pm
Saturday 9:00 am to 5:00 pm

Crotona

1910 Monterey Avenue, 5th Fl., Bx., NY 10457
718-722-8013, ext. 2 or 718-901-5459
Monday – Friday 8:30am to 5:00pm

Melrose (#40)

260 East 161 Street, 3rd Fl., Bx., NY 10451
718-722-8013, ext. 3 or 718-838-6353
Monday – Friday 8:30am to 5:00pm

 



SNAP OFFICES FOR APPLICANTS WHO CANNOT TRAVEL

SSI Center (F-15)
253 Schermerhorn Street, 1st Floor
Brooklyn, NY 11201
(718) 722-4009

For NYC residents who receive SSI. Request an application from this office by mail or phone.

All SNAP Centers - phone and tell them you cannot travel. (See #’s in above chart)

For homebound applicants who do not receive SSI

Residential Treatment Center (F-61)
253 Schermerhorn Street, 3rd Floor
Brooklyn, NY 11201 (718) 722- 4817

This is a mail and phone office, which serves all NYC clients who live in state certified residential treatment group homes.

 

For more info. about the SNAP/Food Stamp Program, call the HRA Infoline at (718) 557-1399

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HEAD START

Call the NYS Early Childhood Learning and Knowledge Center (ECLKC) at (866) 763-6481 for information about Early Head Start and Head Start programs and centers.

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HEALTH INSURANCE (Medicaid, Family Health Plus &Child Health Plus)

These government-subsidized health care programs can now be accessed through the places where all New Yorkers signed up for the NY State of Health Program. That Program’s sign-up period was over March 31, 2014, but the sign-up sites are still open for people to be screened and to sign up for Medicaid, Child Health Plus & Family Health Plus

Either phone (855) 355-5777 for a Navigator Site in the Bronx, or go to: http://www.healthbenefitexchange.ny.gov/sites/default/files/IPA-Navigator%20Site%20Locations%20%28Updated%2011-6-13%29.pdf for Bronx Navigator Sites. Scroll down to "Bronx County."

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MEDICAID SPECIFICALLY)

Complete Medicaid information: http://www.health.ny.gov/health_care/medicaid/ and (718) 557-1399 (HRA- all services including Medicaid) or (888) 692-6116 (Medicaid specifically)

To apply for Medicaid:

  1. All NYC Medicaid Centers: http://www.nyc.gov/html/hra/html/services/medicaid_offices.shtml Click on "Bronx Centers"
    BRONX MEDICAID CENTERS
    The Medicaid offices are open from: 9:00 AM to 5:00 PM Monday through Friday.

    Lincoln Hospital

    234 East 149th St. (Basement, Room B-75)
    718-585-7872 | 718-585-7920

    North Central Bronx Hospital

    3424 Kossuth Avenue (1st Floor, Room 1A 05)
    718-920-1070

    Morrisania

    1225 Gerard Avenue (Basement)
    718-960-2799


  2. BUT, a better idea is to go to one of the Navigator Sites above, more user-friendly.

To find a Dr. who accepts your Medicaid: NYS Medicaid Helpline: Call (800) 541- 2831 Mon-Fri 8am-4:45pm to get help finding a doctor who accepts Medicaid fee-for-service. Or go to: www.nydoctorprofile.com . Click on "Click here to search for a physician," then "advanced search." Then fill in as much as you can, including clicking on "Medicaid." Then click "Search."

If you have questions regarding managed care coverage (enrollment, transferring, or disenrollment) for your children contact NY Medicaid Choice at (800) 505-5678.

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PUBLIC ASSISTANCE (WELFARE)

Welfare-to-Work Job Centers are open Mon-Fri, 8:30 am-5 pm. They do not currently have extended hours for individuals who are working. List of Job Centers in the Bronx: http://www.nyc.gov/html/hra/html/services/job_centers_bronx.shtml

or

HRA Information Line: Call the Human Resources Administration toll free at (877) 472-8411 or (718) 557-1399 for eligibility information or to find the Job Center closest to you. The automated line operates 24 hours/day, 7 days/week in English, Spanish, Russian and Cantonese; you can talk to a live person if you call M-F, 8-5.

BRONX JOB CENTERS

Melrose Job Center (#40)
260 E. 161st Street
Bronx, NY 10451
(718) 664-2143

Crotona/Tremont Job Center (#46)
1910 Monterey Avenue
Bronx, NY 10457
(718)901-5596

Fordham Job Center (#44)
2541-2549 Bainbridge Avenue
Bronx, NY 10458
(718) 220-6622
(718) 220 7012

Family Services Call Center, Bronx Satellite
260 East 161st Street
Bronx, NY 10451
(718) 664-1056 or (718) 883-8296
Primarily handles child-only cases whose adult
payees are NOT in receipt of PA.

SPECIAL JOB CENTERS SERVING CLIENTS IN ALL BOROUGHS OF NYC

Veterans Service Center (#62)
25 Chapel Street, 6th fl.
Brooklyn, NY 11201
(718) 473-8313
(718) 222-2430/31

*Primarily serves PA recipients, in ALL BOROUGHS, with at least one household member that is a veteran

Refugee Job Center (#47)
2 Washington Street, 8th Floor
New York, NY 10004
(212) 495-7050/53

*Primarily serves refugee or immigrant clients and those with language barriers. Serves ALL BOROUGHS.

East River Job Center (#37)
1 Honeywell Street
Long Island City, NY 11101
(718) 784-2922, (718) 752-7001

*Primarily serves shelter residents--single adults and families. Serves ALL BOROUGHS

Senior Works
109 E. 16th Street, room 109
New York, NY 10003
(212) 835-7691

* Primarily serves individuals age 60 and over, in ALL BOROUGHS.

Union Square Job Center (#39)
109 E. 16th Street, 2nd Floor
New York, NY 10003
(212) 835-7361/8300

* Primarily serves individuals identified as having significant barriers to employment and needing specialized services. Serves ALL BOROUGHS.

Residential Treatment Center (#52)
109 E. 16th St, 2nd Floor
New York, NY 10003
(212) 835-7937
(212) 835-7671

*Primarily serves clients residing in alcohol and drug treatment centers. Must be referred to job center by residential placement. Serves ALL BOROUGHS.

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PUBLIC HOUSING & SECTION 8

List of “NYCHA Customer Contact Centers” for all boroughs in NYC: http://www.nyc.gov/html/nycha/html/assistance/app_for_pubhsg.shtml

Bronx/Manhattan Customer Contact Center
478 East Fordham Road (1 Fordham Plaza), 2nd Floor Bronx, NY 10458 Telephone: (718) 707-7771 Mon.- Fri. 8am - 5pm

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SCHOOL FOOD PROGRAMS

Contact the Principal at your child's school if you have any questions about the School Food Programs or need help completing the application.

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SINGLE-STOPS for CASE MANAGEMENT, LEGAL HELP, AND FINANCIAL COUNSELING

Go to: www.singlestopusa.org/locations/new-york/ Put “Bronx” in the drop-down box under “Search by City.” Addresses and hours and phone numbers of community agencies that have a Single-Stop result. Call for an appointment.

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SOCIAL SECURITY ADMINISTRATION

To find your specific office, go to: https://secure.ssa.gov/ICON/main.jsp and put in your zip code.

BRONX SOCIAL SECURITY ADMINISTRATION OFFICES
(list is from: http://www.socialsecurityofficelocations.com/city/NY/Bronx.html or http://ssaofficelocations.com/New-York/BRONX/ )

North Bronx
2720 Jerome Ave. (195th St)
Bronx, NY 10468

820 Concourse Village West, 3rd floor
Bronx, NY 10451

West Farms
1829 Southern Blvd.
Bronx, NY 10460

East Bronx
1380 Parker Street
Bronx, NY 10462

3247 Laconia Avenue
Bronx, NY 10469

South Bronx
226 East 161st Street
Bronx, NY 10451

Hunts Point
1029 East 163rd Street
Bronx, NY 10459

Bronx Hub
2770 Third Avenue
Bronx, NY 10451


Social Security offices are open Mon-Fri, 9am - 4pm. No phone numbers for individual offices are published. Once you go to an office, ask for a phone number to use in the future.

For general information and forms call the national toll-free information line at (800) 772-1213 or (800) 325-0778 or visit the Social Security Administration website at www.ssa.gov

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TAXPAYER ASSISTANCE

For free tax help, even though the official Tax deadline, April 15, is past, call 311 and ask for free tax preparation sites or visit the NYC Department of Consumer Affairs website at http://www.nyc.gov/html/ofe/html/policy_and_programs/freetaxsite.shtml Scroll down to tax sites in the Bronx

For questions on Federal tax preparation, credits and returns, call the IRS at (800) 829-1040. You can also check the status of your Federal tax refund online at http://www.irs.gov/individuals/article/0,,id=96596,00.html

For questions on NYS tax preparation, credits and returns, call the NY State tax info line at (800) 225-5829 or (518) 457-5181

For free help solving tax problems, call the Taxpayer Advocate Service toll-free phone number at (877) 777-4778 or go to http://www.irs.gov/advocate This is an independent organization within the IRS that helps taxpayers who are experiencing economic harm, who need help resolving tax problems, or who believe that an IRS system or procedure is not working as it should.

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TELEPHONE SUBSIDIES

These telephone subsidies are not in a specific borough, they are available by phone or on the web.

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UNEMPLOYMENT INSURANCE (UI)

There is no physical office at which to apply for Unemployment Insurance in any of the Boroughs. You may apply over the telephone by calling the NYS Unemployment Insurance Claim Center at (888) 783-1370. You can also apply for Unemployment Insurance benefits online at https://ui.labor.state.ny.us/UBC/index.jsp.

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UTILITY ASSISTANCE

HEAP:
To find a HEAP office in your zip code, go to: http://newyork.earnbenefits.org/page.php?pageID=305 and put in your zip code

or

for a full list of NYC’s HEAP offices, go to: http://www.nyc.gov/html/hra/downloads/pdf/services/energy_assistance/heap_locations.pdf

or

Call the phone number for all NYC’s HEAP offices: (800) 692-0557

HEAP OFFICE IN THE BRONX:
1932 Arthur Avenue (lobby)
Bronx, NY 10457

Energy Share, Neighborhood Heating Fund, Neighbor Fund: Call Heart Share at (718) 422-4207 to find out where to apply.

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VESID (sometimes called ACCES-VR)

Bronx VESID District Office
1215 Zerega Avenue
Bronx, NY 10462
(718) 931-3500
http://www.vesid.nysed.gov/bronx/home.html


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WIC

Contact the Growing Up Healthy Hotline (800) 522-5006 for a list of WIC offices near you. There are over one hundred sites in the city. You will need to call in advance and schedule an appointment to apply for WIC

Or go to: http://www.health.ny.gov/prevention/nutrition/wic/local_agencies.htm and scroll down to “Bronx County” and call one of the major WIC agencies listed. Each of those agencies supervises many WIC offices.

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WORKFORCE 1 CAREER CENTERS (ONE STOPS)

For job training and career counseling, visit a Career Center near you. Full list of NYC’s Centers: http://www.nyc.gov/html/sbs/wfl/html/contact/contact.shtml Use this list, as it gives specifics such as, do you need an appointment, directions to get there, phone numbers, whether a Center specializes in certain kinds of jobs, etc.

BRONX Centers with no specialty and no appointment needed: Fordham Place Workforce1 Career Center
400 East Fordham Road
Bronx, NY 10458
(718) 960-2458

University Heights Workforce One Career Center
2150 University Avenue
Bronx, NY 10453
(718)552-1550

Hunts Point Workforce One Career Center
1029 East 163 Street, 3rd floor
Bronx, NY 1045
(718) 542-6777

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Borough Information Pages:

 
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