Self-Sufficiency Calculator | http://www.wceca.org

Bronx Contact Sheet


Child Care (ACD) | Food Stamps | Head Start | Health Insurance | Lifeline | Public Assistance | Public Housing | School Food Programs | Section 8 | SSD | SSI | Taxpayer Assistance | Unemployment Insurance | Utility Assistance | VESID | WIC | Workforce 1/One Stop

ELECTED OFFICIALS

*If you are having trouble with any city agency and need assistance, contact the following offices

Find out what elected officals represent you at NYPIRG: Who Represents Me?
(http://www.cmap.nypirg.org/netmaps/MyGovernment/NYC/MyGovernmentNYC.asp?cmd=start)

Public Advocate's Office, Betsy Gotbaum: (212) 669-7250
http://www.pubadvocate.nyc.gov

The Bronx Borough President's Office, Adolfo Carrion, Jr: (718) 590-3554
http://bronxboropres.nyc.gov/en/gv/constituent/index.htm

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CHILD CARE

Finding Child Care
Call the Child Care Resource and Referral Consortium at 888-469-5999 or 311 for a list of your local child care providers. You can search for a family day care, group family day care, or day care center online at http://www.ocfs.state.ny.us/ccfs_facilitysearch/.

Accessing Child Care Subsidies
Public Assistance recipients: Tell your PA case worker that you are interested in Child Care Assistance or Child care in Lieu of Public Assistance.

Transitional child care for welfare leavers: If you do not automatically receive information about Transitional Child Care assistance when your PA case is closed, contact the Work Related Benefits office at 212-835-7681 to request an application.

Subsidized care for low-income families: If you are at the end of your 12 months of Transitional Child Care, you should automatically receive an application from ACS to transfer your child care subsidy from HRA to ACS. If you do not receive an ACS application before the end of your Transitional Child Care, contact the Work Related Benefits office at 212-835-7681.

If you have not been receiving transitional child care assistance, ask at the child care center you choose if you can apply for a subsidy through them. If you cannot apply at the center you choose or through your local community organization or you have not chosen a center, you can call 311 and ask to apply for Subsidized Child Care. The operator will ask basic questions about your income and household and forward your request to the ACS Resource Area Office, which will mail you an application for child care and further instructions on how to complete the process.

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FOOD STAMPS

You may apply for Food Stamps at any office you choose, although your application will be processed at the office nearest your home.

Food Stamp offices are open Monday - Friday, 8:30am - 5pm, except for extended-hour offices, marked here wiht an asterisk(*). One office in each borough has additional weekday hours and is open on Saturday.

Food Stamp Office

Zip Codes Served

Rider (F-38)
305 Rider Avenue, 2nd Floor
Bronx, NY 10451
(718) 742-3872, 3873, 3711, 3701, 3727, 3740

10452, 10453

Melrose (F-40)
260 East 161st Street, 4th Floor
between Grant & Morris Aves.)
Bronx, NY 10451
(718) 664-1304, 1305, 1293

10451, 10454 - 10456, 10459, 10473, 10474

 

Crotona (F-46)
1910 Monterey Avenue, 5ht FLoor
Bronx, NY 10457
(718) 901-5459, 5828, 5997, 5255

10457, 10460, 10461,10462, 10465, 10467, 10468, 10472

Fordham, Bronx* (F-44)
2551 Bainbridge Avenue, 1st Floor
Bronx, NY 10458
(718) 220-6672, 6673, 6674, 6675, 6679, 6680, 6681

Extended hours
Mon, Tues, Thurs, Fri: 8:30am - 6pm
Wednesday: 8:30am - 7pm
Saturday: 9am - 5pm

10458, 10463, 10464, 10466, 10468-71, 10475


Offices in other boroughs with extended hours

Zip codes served

Waverly, New York* (F-19)
12 W. 14th Street, 2nd Floor
New York, NY 10011
(212) 352-2519, 2524, 2526, 2576, 2578

Mon, Wed, Thurs, Fri: 8:30am - 6pm
Tuesday: 8:30am - 7pm.
Saturday: 9am - 5pm

10001-10016, 10038, 10047, 10048, 10069, 10280, 10281, 10282

Boro Hall, Brooklyn* (F-23)
45 Hoyt St. OR 210 Livingston St., 6th Floor
Brooklyn, NY 11201
(718) 237-4792, 4793, 4695, 4818

Mon, Wed, Thurs, Fri: 8:30am - 6pm
Tuesday: 8:30am - 7pm
Saturday: 9am - 5pm

11201, 11207, 11208, 11210, 11212, 11213, 11225, 11227, 11236, 11239

Jamaica, Queens* (F-41/ F-54)
165-08 88th Avenue
Jamaica, NY 11432
(718) 523-1298, 883-8344

Mon, Tues, Wed, Fri: 8:30am - 6pm
Thursday: 8:30am - 7pm
Saturday: 9am - 5pm

11411-11424, 11426, 11428, 11430, 11432-11436, 11451

Richmond, Staten Island* (F-51/ F-59)
201 Bay Street, 1st Floor
Staten Island, NY 10301
(718) 556-4753, 7249

Monday - Thursday: 8:30am - 6pm
Saturday: 9am - 5pm

All Staten Island zip codes



Special Food Stamp Offices

Population Served

SSI Center (F-15)
253 Schermerhorn Street, 1st Floor
Brooklyn, NY 11201
(718) 722-4009

For NYC residents who receive SSI and live alone or only with a spouse who also receives SSI, request an application from this office by mail or phone.

Homebound Unit (F-63)
253 Schermerhorn Street, 3rd Floor
Brooklyn, NY 11201
(718) 722-4800, 4801, 4802, 4803

For NYC clients who are homebound and do not receive SSI, contact this office to apply by mail.

Residential Treatment Center (F-61)
253 Schermerhorn Street, 3rd Floor
Brooklyn, NY 11201
(718) 722-4868, 4817

This is a mail and phone office, which serves all NYC clients who live in state certified residential treatment group homes.

For more information about the Food Stamp Program, call the HRA Infoline at 1 (877) 472-8411.

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HEAD START

Call the ACS' main Head Start Office at 212-932-0966 for information about Early Head Start and Head Start programs and centers.

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HEALTH INSURANCE (Medicaid, Family Health Plus &Child Health Plus)

Bronx Facilitated Enrollers

Agency Address

How to get an appointment

Enrollment Hours

Morris Heights Health Center-Health Connections
2042 Grand Avenue (at W. Burnside Ave.)
Bronx, NY 10453

Drop in at 2042 Grand Avenue
or call 718-483-1260 to schedule an appointment.

* English & Spanish speaking enrollers available.

Mon, Wed 9 am-6:30 pm
Tu, Th, Fri 9 am-5 pm
Sat - By appointment only.

Urban Health Plan
1065 Southern Boulevard
Bronx, NY 10459

Drop in or call 718-589-2440 to schedule an appointment.

*English & Spanish speaking enrollers available.

Mon-Fri 7 am-7 pm
Sat 8 am-5 pm
Sun 11 am-3 pm

Mt. Hope Family Practice
130 W. Tremont Ave
Bronx, NY10453

Call Jessica Perez at 718-583-9000


Hours fluctuate week to week.

Call ahead to make an appointment Mon-Th.

Plaza del Castillo Health Center
1515 Southern Boulevard
Bronx, NY 10460

Call 718-589-4755 to schedule an appointment.

*English & Spanish speaking enrollers available.

Mon-Fri 8 am-6 pm
Sat 9am-1 pm
Appointments are preferred, but drop-ins are accepted during normal business hours.

Bella Vista
890 Hunts Point Ave
Bronx, NY 10474

Call 718-589-2141 to schedule an appointment.

*English & Spanish speaking enrollers available.

Mon, Wed, Fri 8 am-6 pm
Tu & th 7 am-7 pm
Sat 9 am-1 pm


Appointments are preferred, but drop-ins are accepted during normal business hours.

Tremont Health Center
1826 Arthur Ave, Basement
Bronx, NY 10457

Call 718-466-8842, 8843 or 8844 to schedule an appointment.

*English & Spanish speaking enrollers available.

Mon, Wed, Fri 8:30 am-4 pm

Appointments are preferred, but drop-ins are accepted during normal business hours.

Please see the other Borough Contact Pages for information about facilitated enrollers in other parts of the city. You can also find a list of enrollers including health plan offices and hospitals on the Mayor's Office for Health Insurance Access website http://www.nyc.gov/html/hia/html/public_insurance/enroll.shtml.

NYS Medicaid Helpline: Call (800) 541- 2831 Mon-Fri 8 am-4:45 pm to get help finding a doctor who accepts Medicaid fee-for-service. In addition, there is an online directory of physicians on the New York City website where you can search for doctors in your community that accept your insurance at http://www.nyc.gov/html/doh/html/stat/hp.html

If you have questions regarding managed care coverage (enrollment, transferring, or disenrollment) for your children contact NY Medicaid Choice at (800) 505-5678.

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LIFELINE

To have an application mailed to you or for general information about the Lifeline program call (718) 890-1550 Mon-Fri, 8 am-5 pm.

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PUBLIC ASSISTANCE (WELFARE)

Welfare-to-Work Job Centers are open Mon-Fri, 8:30 am-5 pm. They do not currently have extended hours for individuals who are working.

Concourse Job Center
1375 Jerome Avenue
Bronx, NY 10452
(718)590-7443
(718)590-7235

Crotona/Tremont Income Support Center (#46)
1910 Monterey Avenue
Bronx, NY 10457
(718)901-0200/5287

Colgate (#32)
1209 Colgate Avenue
Bronx, NY 10472
(718) 620-8880
(718) 589-4918
*Primarily serves Bronx working families who need transitional benefits

Melrose Income Support Center (#40)
260 E. 161st Street
Bronx, NY 10451
(718) 664-1140/2143

Family Services Call Center Bronx Satellite
260 E. 161st Street
Bronx, NY 10451
(718) 664-1056

*Primarily handles face to face recertifications and emergency walk in activities for the Family Call Center

Rider Income Support Center (#38)
305 Rider Avenue
Bronx, NY 10451
(718) 742-3924/3704

Fordham Job Center
2551 Bainbridge Avenue
Bronx, NY 10458
(718) 220-6622
(718) 220 7012

 

Offices (in all boroughs) that serve special populations:

Veterans Service Center (#62)
25 Chapel Street
Brooklyn, NY 11201
(718) 473-8313
(718) 222-2430/31

*Primarily serves PA recipients with at least one household member that is a veteran

Refugee Job Center (#47)
2 Washington Street, 8th Floor
New York, NY 10004
(212) 495-7050/53

*Primarily serves refugee or immigrant clients and those with language barriers.

Riverview Job Center
213-215 Duffield Street
Brooklyn, NY 11201
(718) 237-2226
(718) 722-4180

*Primarily serves shelter residents--single adults and families

Family Service Call Center
32-28 Northern Blvd.
L.I.C., NY 11101
(718)392-7283
(718) 392-6454

* Primarily a mail and phone operations that serves active child-only cases whose payees are NOT in receipt or PA.

Union Square Job Center (#39)
109 E. 16th Street, 2nd Floor
New York, NY 10003
(212) 835-7361/8300

* Primarily serves individuals identified as having significant barriers to employment and needing specialized services

Residential Treatment Center (#52)
109 E. 16th St, 2nd Floor
New York, NY 10003
(212) 835-7937
(212) 835-7671

*Primarily serves clients residing in alcohol and drug treatment centers. Must be referred to job center by residential placement.

Senior Works
109 E. 16th Street
New York, NY 10003
(212) 835-8445
(212) 835-7691

* Primarily serves individuals age 60 and over

Family Services Center
275 Bergen Street
Brooklyn, NY 1217
(718) 752-3937
(718) 694-8647

*Primarily handles face to face recertifications and emergency walk in activities for the Family Call Centers active child only cases whose payees are not in receipt of Public Assistance.

 

Eligibility Verification Review Offices:
320 Schermerhorn Street
250 Livingston Street in Brooklyn, NY

HRA Information Line: Call the Human Resources Administration toll free at (877) 472-8411 for eligibility information or to find the Job Center closest to you. The automated line operates 24 hours/day, 7 days/week in English, Spanish, Russian and Cantonese; you can talk to a live person if you call Mon-Fri, 8 am-5 pm.

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PUBLIC HOUSING & SECTION 8

NYCHA Applciations Office, Bronx
1 Fordham Plaza, 5th Floor
Bronx, New York 10458
(718) 329-7859

Phone calls are accepted all weekdays, 8 am-4 pm. Office is closed to the public on Wed.

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SCHOOL FOOD PROGRAMS

Contact the Principal at your child's school if you have any questions about the School Food Programs or need help completing the application.

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SOCIAL SECURITY ADMINISTRATION

North Bronx
2720 Jerome Ave. (195th St)
Bronx, NY 10468
( 718) 367-5822/5957

Bronx River Parkway
3315 White Plains Road
Bronx, NY 10467
( 718) 881-2379

West Farms
1829 Southern Blvd.
Bronx, NY 10460
(718) 991-2208

East Bronx
1380 Parker Street
Bronx, NY 10462
( 718) 239-9572

Baychester
1578 East 233rd St (Dyre & Merrick)
Bronx, NY 10466
( 718) 325-8163

South Bronx
226 East 161st Street
Bronx, NY 10451
( 718) 537-2090

Hunts Point
1029 East 163rd Street
Bronx, NY 10459
( 718) 542-7172

Bronx Hub
2770 Third Avenue
Bronx, NY 10451
( 718) 585-5421


All offices are open Mon-Fri, 9 am-4 pm. They can be very difficult to reach by telephone. For general information and forms call the national toll-free information line at (800) 772-1213 or visit the Social Security Administration website at www.ssa.gov

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TAXPAYER ASSISTANCE

Call 311and ask for free tax preparation sites or visit the New York City Department of Consumer Affairs website at http://www.nyc.gov/html/dca/html/initiatives/eitc.shtml. You can also
call Food Change's automated EITC information line for their site addresses, hours of operation and nearest subway trains. English: 866-WAGEPLUS (1-866-924-3758); Spanish: 866-DOLARES (1-866-365-2737);Chinese: 888-666-6650

For more information about federal taxes and tax credits, call the IRS' automated information line (in English and Spanish) at (800) 829-3676 . Ask for the IRS' free tax credit publications:

"Child and Dependent Care Expenses" (Publication 503)
"Child Tax Credit" (Publication 972 ).
"Earned Income Tax Credit" (Publication 596).

For information or help with your New York State taxes, call the Department of Taxation and Finance at (800) 225-5829.

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UNEMPLOYMENT INSURANCE (UI)

You may apply over the telephone by calling the TEL-CLAIM Center at 888-209-8124 (English, Spanish, Russian, Cantonese/Mandarin & Creole). The average call lasts 15-20 minutes. (Hearing impaired individuals should call a relay operator at 800-662-1220 and have the operator call the NYS Department of Labor at 888-783-1370.) You can also apply for Unemployment Insurance benefits online at https://ui.labor.state.ny.us/UBC/index.jsp.

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UTILITY ASSISTANCE

HEAP: Pick up an application at 1932 Arthur Avenue (lobby), Bronx, NY 10457 (Mon-Fri, 9 am-5 pm)

Energy Share, Neighborhood Heating Fund, Neighbor Fund: Call Heart Share at 718-422-4207 to find out where to apply.

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VESID

Bronx VESID District Office
1215 Zerega Avenue
Bronx, NY 10462
(718) 931-3500
http://www.vesid.nysed.gov/bronx/home.html

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WIC

Contact the Growing Up Healthy Hotline (800) 522-5006 for a list of WIC offices near you. There are over one hundred sites in the city. You will need to call in advance and schedule an appointment to apply for WIC.

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WORKFORCE 1 CAREER CENTERS (ONE STOPS)
For job training and career counseling, visit aCareer Center near you.

NYC Workforce1 Career Center
358 East 149th Street, 2nd Fl. (between 3rd and Courtlandt Avenues)
Bronx, NY 10455
Phone: 718- 960-7099
Hours: Mon, Tu, Th, Fri 8:30 am-5 pm; Wed 8:30 am-8 pm

NYC Workforce One Career Center
CUNY on the Concourse
2501 Grand Concourse, 3rd Floor (corner of East Fordham Road and Grand Concourse)
Bronx, NY 10468
Phone: 718-960-6900
Hours: Mon-Sat 9 am-5 pm

Hunts Point Works
647 Bryant Avenue (Between Spofford and Randall Avenues)
Bronx, NY 10474
Phone: 718-842-1002
Hours: Mon-Fri 9am-5 pm

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Borough Information Pages:

 
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