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Brooklyn Contact Sheet

Child Care (ACD) | Elected Officials | Food Stamps | Head Start | Medicaid Specifically | Public Assistance | Public Housing | School Food Programs | Section 8 | SSD & SSI | Taxpayer Assistance | Telephone Subsidies | Unemployment Insurance | Utility Assistance | VESID | WIC | Workforce 1/ One Stop


Finding Child Care
Call the Day Care Council at ( 888) 469-5999 or 311 for a list of your local child care providers. You can search for a family day care, group family day care, or day care center online at At this website, click on "Search for Child Care" and fill in as much as you can. (Filling this out and reading about your choices gives you information about child care sites at the same time.)

Accessing Child Care Subsidies
Public Assistance recipients: Tell your PA case worker that you are interested in Child Care Assistance or Child care.

Transitional child care for welfare leavers: If you do not automatically receive information about Transitional Child Care assistance when your PA case is closed, contact HRA at (718) 557-1399 or call 311

Subsidized care for low-income families: If you are at the end of your 12 months of Transitional Child Care, you should automatically receive an application from ACS to transfer your child care subsidy from HRA to ACS. If you do not receive an ACS application before the end of your Transitional Child Care, call 311.

If you have not been receiving transitional child care assistance, ask at the child care center you choose if you can apply for a subsidy through them. If you cannot apply at the center you choose or through a community organization or you have not chosen a center, you can call 311 and ask to apply for Subsidized Child Care. The operator will help you complete the process.


If you are having trouble with a city agency and need help, contact your elected representatives:

Find out which elected officals represent you: Go to or call (212) 725-3541, the League of Women Voters

Public Advocate's Office: Letitia James, (212) 669-7200

Brooklyn Borough President's Office: Eric Adams, (718) 802-3700

City Council:


FOOD STAMPS (called SNAP Ė Supplemental Nutrition Assistance Program)

You may apply for Food Stamps/SNAP at any office you choose, although your application will be transferred to the office nearest your home.

SNAP offices are open Monday - Friday, 8:30am - 5pm, except for extended-hour offices, one per borough. In Brooklyn thatís the Fort Greene office (see chart below)

All NYC SNAP Centers:

Brooklyn Centers:


Coney Island

2865 West 8th St., 1st flr, Brooklyn, NY 11224
(929) 221-3537

East New York

404 Pine St., 1st Floor, Brooklyn, New York 11208
(718) 827-3444

Fort Greene

275 Bergen St., 1st Floor, Brooklyn, NY 11217
(718) 473-8510 | (718) 694-8196
Mon. - Fri. 8:30 am to 6:00 pm
Sat. 9:00 am to 5:00 pm

North Brooklyn

500 Dekalb Avenue, 4rd Floor, Brooklyn, NY 11205
(718) 398-5057


30 Thornton St., 4th Floor, Brooklyn, NY 11206
(718) 963-5115 | (718) 963-5140


SSI Center (F-15)
253 Schermerhorn Street, 1st Floor
Brooklyn, NY 11201
(718) 722-4009

For NYC residents who receive SSI. Request an application from this office by mail or phone.

All SNAP Centers - phone and tell them you cannot travel. (See #ís in above chart)

For homebound applicants who do not receive SSI

Residential Treatment Center (F-61)
253 Schermerhorn Street, 3rd Floor
Brooklyn, NY 11201 (718) 722- 4817

This is a mail and phone office, which serves all NYC clients who live in state certified residential treatment group homes.

For more info about the SNAP/Food Stamp Program, call the HRA Infoline at (718) 557-1399



Call the NYS Early Childhood Learning and Knowledge Center (ECLKC) at 866/763-6481 for information about Early Head Start and Head Start programs and centers.


HEALTH INSURANCE (Medicaid, Child Health Plus & Family Health Plus) These government-subsidized health care programs can now be accessed through the places where all New Yorkers signed up for the NY State of Health Program. That Programís sign-up period was over March 31, 2014, but the sign-up sites are still open for people to be screened and to sign up for Medicaid, Child Health Plus & Family Health Plus.

Either phone (855) 355-5777 for a Navigator Site in Brooklyn, or go to: for Brooklyn Navigator Sites. Scroll down to "Kings County," as that is Brooklynís official county name.


Complete Medicaid information: and (718) 557-1399 (HRA services, including Medicaid) or (888) 692-6116 (Medicaid specifically)

To apply for Medicaid:

  1. All NYC Medicaid Centers: Click on "Brooklyn Medicaid Offices".

    The Medicaid offices are open from: 9:00 AM to 5:00 PM Monday through Friday

    Boerum Hill

    35 4th Avenue, Brooklyn, NY

    (718) 623-7427

    Coney Island

    3050 West 21st Street, Brooklyn, NY

    (929) 221-3790

    East New York

    2094 Pitkin Avenue (Basement), Brooklyn NY

    (718) 922-8292

    Kings County Hospital

    441 Clarkson Ave. "T" Bldg. Nurses' Residence (1st Fl.)

    (718) 221-2300 | (718) 221-2301

  2. BUT, better idea is to go to one of the Navigator Sites above, more user-friendly.

To find a Dr. who accepts your Medicaid: NYS Medicaid Helpline: Call (800) 541- 2831 Mon-Fri 8am-4:45pm to get help finding a doctor who accepts Medicaid fee-for-service. Or go to: . Click on "Click here to search for a physician," then "advanced search." Then fill in as much as you can, including clicking on "Medicaid." Then click "Search."

If you have questions regarding managed care coverage (enrollment, transferring, or disenrollment) for your children contact NY Medicaid Choice at (800) 505-5678.


Welfare-to-Work Job Centers are open Mon-Fri, 8:30am - 5pm. They do not currently have extended hours for individuals who are working.

List of Job Centers in Brooklyn:


HRA Information Line: Call the Human Resources Administration toll free at (877) 472-8411 or (718) 557-1399 for eligibility information or to find the Job Center closest to you. The automated line operates 24 hours/day, 7 days/week in English, Spanish, Russian and Cantonese; you can talk to a live person if you call M-F, 8-5.



Bay Ridge Job Center (#70)
6740 Fourth Avenue
Brooklyn, NY 11220
(718) 921-2000

Bushwick Job Center (#66)
30 Thornton Street
Brooklyn, NY 11206
(718) 963-5117

Clinton Hill Job Center (#67)
495 Clermont Ave.
Brooklyn, NY 11238
(929) 221-2809

DeKalb Job Center (#64)
500 DeKalb Avenue
Brooklyn, NY 11205
(718) 636-2495/2626

Coney Island Job Center (#63)
3050 W. 21st Street
Brooklyn, NY 11224
(718) 333-3100

Family Services Call Center, Brooklyn Satellite
275 Bergen Street, 1st Fl., Bklyn, NY 11217 (718) 694-8647 or (718) 883-8296

Primarily handles child-only cases whose adult payees are NOT in receipt of PA.


Veterans Service Center (#62)
25 Chapel Street, 6th fl.
Brooklyn, NY 11201
(718) 473-8313
(718) 222-2430/31

*Primarily serves PA recipients, in ALL BOROUGHS, with at least one household member that is a veteran

Refugee Job Center (#47)
2 Washington Street, 8th Floor
New York, NY 10004
(212) 495-7050/53

*Primarily serves refugee or immigrant clients and those with language barriers. Serves ALL BOROUGHS.

East River Job Center (#37)
1 Honeywell Street
Long Island City, NY 11101
(718) 784-2922, (718) 752-7001

*Primarily serves shelter residents--single adults and families. Serves ALL BOROUGHS

Senior Works
109 E. 16th Street, room 109
New York, NY 10003
(212) 835-7691

* Primarily serves individuals age 60 and over, in ALL BOROUGHS.

Union Square Job Center (#39)
109 E. 16th Street, 2nd Floor
New York, NY 10003
(212) 835-7361/8300

* Primarily serves individuals identified as having significant barriers to employment and needing specialized services. Serves ALL BOROUGHS.

Residential Treatment Center (#52)
109 E. 16th St, 2nd Floor
New York, NY 10003
(212) 835-7937
(212) 835-7671

*Primarily serves clients residing in alcohol and drug treatment centers. Must be referred to job center by residential placement. Serves ALL BOROUGHS.



List of "NYCHA Customer Contact Centers": Brooklyn/Staten Island Customer Contact Center
787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238 Telephone: (718) 707-7771 Mon. - Fri. 8am - 5pm

Contact the Principal at your child's school if you have any questions about the School Food Programs or need help completing the application.

Go to: Put "Brooklyn" in the drop-down box under "Search by City." Addresses and hours and phone numbers of community agencies that have a Single-Stop result. Call for an appointment.


To find your specific office, go to: and put in your zip code. Brooklyn Social Security Administration Offices (list is from: or )

East New York
27 Pennsylvania Avenue
Brooklyn, NY 11207

93 North 9th Street Brooklyn, NY 11211

1871 Rockaway Parkway Brooklyn, NY 11236

Boro Hall
195 Montague Street, 3rd floor
Brooklyn, NY 11201

1540 Fulton Street
Brooklyn, NY 11216

2250 Nostrand Avenue
Brooklyn, NY 11210

111 Myrtle Avenue Brooklyn, NY 11206

Avenue X
10 Bouck Court
Brooklyn, NY 11223

Cypress Hill
3386 Fulton Street
Brooklyn, NY 11208

Offices are open Mon-Fri, 9am - 4pm. No phone numbers for individual offices are published. Once you go to an office, ask for a phone number to use in the future.

For general information and forms call the national toll-free information line at (800) 772-1213 or (800) 325-0778 or visit the Social Security Administration website at



For free tax help, even though the official Tax deadline, April 15, is past, call 311 and ask for free tax preparation sites or visit the NYC Department of Consumer Affairs website at Scroll down to tax sites in Brooklyn

For questions on Federal tax preparation, credits and returns, call the IRS at (800) 829-1040. You can also check the status of your Federal tax refund online at,,id=96596,00.html

For questions on NYS tax preparation, credits and returns, call the NY State tax info line at (800) 225-5829 or (518) 457-5181

For free help solving tax problems, call the Taxpayer Advocate Service toll-free phone number at (877) 777-4778 or go to This is an independent organization within the IRS that helps taxpayers who are experiencing economic harm, who need help resolving tax problems, or who believe that an IRS system or procedure is not working as it should.


These telephone subsidies are not in a specific borough, they are available by phone or online.

  • LIFELINE Ė Verizon is the NYC Company that offers this subsidy for residential phones. General eligibility information available at
  • Application information available at: Click on New York State and the language in which you wish the application. To have an application mailed to you or for general information about the Lifeline program call (800) 837-4966 Ė same as (800) VERIZON)
  • Free Cell Phones and Cell Phone Service Assurance Wireless: (888) 898-4888
    Safelink Wireless: (800)977-3768



There is no physical office at which to apply for Unemployment Insurance in any of the Boroughs. You may apply over the telephone by calling the NYS Unemployment Insurance Claim Center at (888) 783-1370 You can also apply for Unemployment Insurance benefits online at


To find a HEAP office in your zip code, go to: and put in your zip code
for a full list of NYCís HEAP offices, go to:
Call the phone number for all NYCís HEAP offices: (800) 692-0557

HEAP OFFECE IN BROOKLYN: 98 Flatbush Avenue, Brooklyn, NY 11217, Lobby
210 Livingston Street, 8th Floor, Brooklyn, NY 11201
1 Metro Tech Center, Brooklyn, NY 11201 (Keyspan Office)
1535 Pitkin Avenue, Brooklyn, NY 11212 (Keyspan Office)

Energy Share, Neighborhood Heating Fund, Neighbor Fund: Call Heart Share at (718) 422-4207 to find out where to apply.

VESID (sometimes called ACCES-VR)

New York State Office Building
55 Hanson Place, Second Floor
Brooklyn, NY 11217-1580
(718) 722-6700
Mon-Fri, 9am - 5pm


Contact the Growing Up Healthy Hotline (800) 522-5006 for a list of WIC offices near you. There are over one hundred sites in the city. You will need to call in advance and schedule an appointment to apply for WIC.

Or go to: Scroll down to "Kings County, " call one of the agencies listed. Each supervises many WIC offices.


For job training and career counseling, visit a Career Center near you. Full list of NYCís Centers: Use this list, as it gives specifics such as, do you need an appointment, directions to get there, phone numbers, whether a Center specializes in certain kinds of jobs, etc.
Brooklyn Center with no specialty and no appointment needed
Brooklyn Workforce 1 Career Center
9 Bond Street, 5th floor (between Livingston and Fulton Streets)
Brooklyn, NY 11201
Phone: (718) 246-5219

Borough Information Pages:

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