Self-Sufficiency Calculator | http://www.wceca.org

Manhattan Contact Sheet


Child Care (ACD) | Food Stamps | Head Start | Health Insurance| HEAP | Lifeline | Public Assistance | Public Housing | School Food Programs | Section 8 | SSD | SSI | Taxpayer Assistance | Unemployment Insurance | Utility Assistance | VESID | WIC | Workforce 1/One Stop

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CHILD CARE

Finding Child Care
Call the Day Care Council at (888) 469-5999 or 311 for a list of your local child care providers. You can search for a family day care, group family day care, or day care center online at http://ocfs.ny.gov/main/childcare/looking.asp At this website, click on "Search for Child Care" and fill in as much as you can. (Filling this out and reading about your choices gives you information about child care sites at the same time.)

Accessing Child Care Subsidies
Public Assistance recipients: Tell your PA case worker that you are interested in Child Care Assistance or Child care.

Transitional child care for welfare leavers: If you do not automatically receive information about Transitional Child Care assistance when your PA case is closed, contact HRA at (718) 557-1399 or call 311

Subsidized care for low-income families: If you are at the end of your 12 months of Transitional Child Care, you should automatically receive an application from ACS to transfer your child care subsidy from HRA to ACS. If you do not receive an ACS application before the end of your Transitional Child Care, call 311..

If you have not been receiving transitional child care assistance, ask at the child care center you choose if you can apply for a subsidy through them. If you cannot apply at the center you choose or through a community organization or you have not chosen a center, you can call 311 and ask to apply for Subsidized Child Care. The operator will help you complete the process.

ELECTED OFFICIALS

If you are having trouble with a city agency and need help, contact your elected representatives.

Find out which elected officials represent you: Go to www.mygovnyc.org
or call (212) 725-3541, the League of Women Voters

Public Advocate's Office, Letitia James, (212) 669-7200
http://www.pubadvocate.nyc.gov

Manhattan Borough President's Office, Gale Brewer: (212) 669-8300,
General website: http://manhattanbp.nyc.gov/html/home/home.shtml
Contact information: info@manhattanbp.nyc.gov
City Council: http://council.nyc.gov/html/members/members.shtml

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FOOD STAMPS (called SNAP – Supplemental Nutrition Assistance Program)

You may apply for Food Stamps/SNAP at any office you choose, although your application will be transferred to the office nearest your home.

SNAP offices are open Monday - Friday, 8:30am - 5pm, except for extended-hour offices, one per borough. In Manhattan, that's the Waverly office (see chart below)

All NYC SNAP Centers: http://www.nyc.gov/html/hra/html/services/snap_centers.shtml Manhattan Centers: http://www.nyc.gov/html/hra/html/services/snap_centers_manhattan.shtml


MANHATTAN FOOD STAMP OFFICES

Waverly (F-19)

12 W. 14th Street, 4th Floor
New York, NY 10011
(212) 352-2519 or (212) 352-2524
Extended hours:
Mon, Wed, Thurs, Fri: 8:30am - 6pm
Tuesday: 8:30am - 7pm.
Saturday: 9am - 5pm

East End (F-02)

2322 Third Avenue, 3rd Floor
(between 126th & 127th St.)
New York, NY 10035
(212) 860-5159

Washington Heights (F-13)

4055 Tenth Avenue (at 216th Street)
New York, NY 10034
(212) 569-9829 or (212) 569-9835

 

St. Nicholas (F-14)

132 West 125th Street, 3rd Floor (7th & Lenox)
New York, NY 10027
(212) 666- 1434 or (212) 666-8788

 



SNAP OFFICES FOR APPLICANTS WHO CANNOT TRAVEL

SSI Center (F-15)
253 Schermerhorn Street, 1st Floor)
Brooklyn, NY 11201)
(718) 722-4009

For NYC residents who receive SSI. Request an application from this office by mail or phone.

All SNAP Centers - phone and tell them you cannot travel. (See #'s in above chart)

For homebound applicants who do not receive SSI

Residential Treatment Center (F-61)
253 Schermerhorn Street, 3rd Floor
Brooklyn, NY 11201 (718) 722- 4817

This is a mail and phone office, which serves all NYC clients who live in state certified residential treatment group homes.



For more info. about the SNAP/Food Stamp Program, call the HRA Infoline at (718) 557-1399

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HEAD START

Call the NYS Early Childhood Learning and Knowledge Center (ECLKC) at (866) 763-6481 for information about Early Head Start and Head Start programs and centers.

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HEALTH INSURANCE (Medicaid, Child Health Plus & Family Health Plus) These government-subsidized health care programs can now be accessed through the places where all New Yorkers signed up for the NY State of Health Program. That Program's sign-up period was over March 31, 2014, but the sign-up sites are still open for people to be screened and to sign up for Medicaid, Child Health Plus & Family Health Plus.

Either phone (855) 355-5777 for a Navigator Site in the Manhattan, or go to: http://www.healthbenefitexchange.ny.gov for Manhattan Navigator Sites. Scroll down to "County: New York"

MEDICAID SPECIFICALLY
Complete Medicaid information: http://www.health.ny.gov/health_care/medicaid/ and (718) 557-1399 (HRA- all services including Medicaid) or (888) 692-6116 (Medicaid specifically)

To apply for Medicaid:

  1. All NYC Medicaid Centers: http://www.nyc.gov Click on "Manhattan Medicaid Centers"

    MANHATTAN MEDICAID CENTERS
    The Medicaid offices are open from: 9:00 AM to 5:00 PM Monday through Friday.

    Chinatown

    115 Chrystie Street (5th floor)
    (212) 334-6114

    Metropolitan Hospital

    1901 First Avenue (1st floor, room 1D-27)
    (212) 423-7006

    Manhattanville

    520-530 West 135 Street (1st floor)
    (212) 939-0207 or (212) 939-0208



  2. BUT, a better idea is to go to one of the Navigator Sites above, more user-friendly.

To find a Dr. who accepts your Medicaid:
NYS Medicaid Helpline: Call (800) 541- 2831 Mon-Fri 8am-4:45pm to get help finding a doctor who accepts Medicaid fee-for-service. Or go to: www.nydoctorprofile.com . Click on "Click here to search for a physician," then "advanced search." Then fill in as much as you can, including clicking on "Medicaid." Then click "Search."

If you have questions regarding managed care coverage (enrollment, transferring, or disenrollment) for your children contact NY Medicaid Choice at (800) 505-5678.

PUBLIC ASSISTANCE (WELFARE)
Welfare-to-Work Job Centers are open Mon-Fri, 8:30 am-5 pm. They do not currently have extended hours for individuals who are working. List of Job Centers in Manhattan: http://www.nyc.gov/html/hra/html/services/job_centers_manhattan.shtml

or

HRA Information Line: Call the Human Resources Administration toll free at (877) 472-8411 or (718) 557-1399 for eligibility information or to find the Job Center closest to you. The automated line operates 24 hours/day, 7 days/week in English, Spanish, Russian and Cantonese; you can talk to a live person if you call M-F, 8:30-5.

MANHATTAN JOB CENTERS

Dyckman Job Center (#35)
4055 10th Avenue
New York, NY 10034
(212)569-9626
(212)569-9543

East End Income Support Center (# 23)
2322 Third Avenue
New York, NY 10035
(212) 860-6801
(212) 860-2749

Waverly Income Support Center (#13)
12 West 14th Street
New York, NY 10011
(212) 620-9421
(212) 620-9890

Family Services Call Center, Manhattan Satellite (#17)
132 W. 125th Street
New York, NY 10027
(212) 666-7566

*Primarily handles child-only cases whose adult payees are NOT in receipt of PA.



SPECIAL JOB CENTERS SERVING CLIENTS IN ALL BOROUGHS OF NYC

Veterans Service Center (#62)
25 Chapel Street, 6th fl.
Brooklyn, NY 11201
(718) 473-8313
(718) 222-2430/31

*Primarily serves PA recipients, in ALL BOROUGHS, with at least one household member that is a veteran

Refugee Job Center (#47)
2 Washington Street, 8th Floor
New York, NY 10004
(212) 495-7050/53

*Primarily serves refugee or immigrant clients and those with language barriers. Serves ALL BOROUGHS.

East River Job Center (#37)
1 Honeywell Street
Long Island City, NY 11101
(718) 784-2922, (718) 752-7001

*Primarily serves shelter residents--single adults and families. Serves ALL BOROUGHS

Senior Works
109 E. 16th Street, room 109
New York, NY 10003
(212) 835-7691

* Primarily serves individuals age 60 and over, in ALL BOROUGHS.

Union Square Job Center (#39)
109 E. 16th Street, 2nd Floor
New York, NY 10003
(212) 835-7361/8300

* Primarily serves individuals identified as having significant barriers to employment and needing specialized services. Serves ALL BOROUGHS.

Residential Treatment Center (#52)
109 E. 16th St, 2nd Floor
New York, NY 10003
(212) 835-7937
(212) 835-7671

*Primarily serves clients residing in alcohol and drug treatment centers. Must be referred to job center by residential placement. Serves ALL BOROUGHS.

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PUBLIC HOUSING & SECTION 8

List of "NYCHA Customer Contact Centers" for all boroughs in NYC: http://www.nyc.gov/html/nycha/html/assistance/app_for_pubhsg.shtml

Bronx/Manhattan Customer Contact Center
478 East Fordham Road (1 Fordham Plaza), 2nd Floor
Bronx, NY 10458
Telephone: (718) 707-7771 Mon.- Fri. 8am - 5pm

SCHOOL FOOD PROGRAMS

Contact the Principal at your child's school if you have any questions about the School Food Programs or need help completing the application.

SINGLE-STOPS for CASE MANAGEMENT, LEGAL HELP, AND FINANCIAL COUNSELING

Go to: www.singlestopusa.org/locations/new-york Put "NY, NY" in the drop-down box under "Search by City." Addresses and hours and phone numbers of community agencies that have a Single-Stop result. Call for an appointment.

SOCIAL SECURITY ADMINISTRATION (SSI & SSD)

To find your specific office, go to: https://secure.ssa.gov/ICON/main.jsp and put in your zip code.

MANHATTAN SOCIAL SECURITY ADMINISTRATION OFFICES

List is from: http://www.socialsecurityofficelocations.com/state/index.php?st=NY&page=2

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SOCIAL SECURITY ADMINISTRATION OFFICES (SSI &SSD)


Downtown
26 Federal Plaza, Room 31-120
New York, NY 10278

East Harlem
345 East 102 Street
New York, NY 10029

Chinatown
32 Mercer St., 8th Fl
New York, NY 10013

Midtown
237 West 48th St., 5th Floor
New York, NY 10036

Lower East Side
650 East 12 St.
New York, NY 10009

Uptown
55 West 125th Street
New York, NY 10027

Downtown
123 William St.
New York, NY 10038

Washington Heights
4292 Broadway
New York, NY 10033



Most offices are open Mon-Fri, 9 am-4 pm. They can be very difficult to reach by telephone. For general information and forms call the national toll-free information line at (800) 772-1213 or visit the Social Security Administration website at www.ssa.gov

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TAXPAYER ASSISTANCE

For free tax help, even though the official Tax deadline, April 15, is past, call 311 and ask for free tax preparation sites or visit the NYC Department of Consumer Affairs website at http://www.nyc.gov/html/ofe/html/policy_and_programs/freetaxsite.shtml Scroll down to tax sites in Manhattan.

For questions on Federal tax preparation, credits and returns, call the IRS at (800) 829-1040. You can also check the status of your Federal tax refund online at http://www.irs.gov/individuals/article/0,,id=96596,00.html

For questions on NYS tax preparation, credits and returns, call the NY State tax info line at (800) 225-5829 or (518) 457-5181

For free help solving tax problems, call the Taxpayer Advocate Service toll-free phone number at (877) 777-4778 or go to http://www.irs.gov/advocate This is an independent organization within the IRS that helps taxpayers who are experiencing economic harm, who need help resolving tax problems, or who believe that an IRS system or procedure is not working as it should

TELEPHONE SUBSIDIES


These telephone subsidies are not in a specific borough, they are available by phone or on the web.

UNEMPLOYMENT INSURANCE (UI)

There is no physical office at which to apply for Unemployment Insurance in any of the Boroughs. You may apply over the telephone by calling the NYS Unemployment Insurance Claim Center at (888) 783-1370. You can also apply for Unemployment Insurance benefits online at https://ui.labor.state.ny.us/UBC/index.jsp

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UTILITY ASSISTANCE

VESID (sometimes called ACCES-VR)

Manhattan District Office
116 West 32nd Street, 6th Floor (6th Ave & 7th Ave)
New York, NY 10001
(212) 630-2301
Hours: M-F, 9 am - 5 PM

Harlem Satellite Office
Adam Clayton Powell Jr. State Office Building
163 West 125th Street, 7th Floor - Room 713
New York, NY 10027
(212) 961-4420
Hours: M-F, 9 am -5 PM
No walk-ins. Call to schedule an orientation appointment for Tues or Wed.

http://www.acces.nysed.gov/vr/manhattan/directions.htm

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WIC

Contact the Growing Up Healthy Hotline (800) 522-5006 for a list of WIC offices near you. There are over one hundred sites in the city. You will need to call in advance and schedule an appointment to apply for WIC.

Or go to: http://www.health.ny.gov/prevention/nutrition/wic/local_agencies.htm and scroll down to 'New York County' and call one of the major WIC agencies listed. Each of those agencies supervises many WIC offices.

WORKFORCE 1 CAREER CENTERS (ONE STOPS)

For job training and career counseling, visit a Career Center near you. Full list of NYC's Centers: http://www.nyc.gov/html/sbs/wfl/html/contact/contact.shtml Use this list, as it gives specifics such as, do you need an appointment, directions to get there, phone numbers, whether a Center specializes in certain kinds of jobs, etc.

MANHATTAN Centers with no specialty and no appointment needed:

Lower Manhattan Workforce 1 Career Center
75 Varick St. (between Canal Street and Watts Street)
New York, NY 10013
(212) 775-3771

Upper Manhattan Workforce 1 Career Center

215 West 125 St., 6th floor
New York, NY 10027
(917) 493-7054

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Borough Information Pages:

 
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