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Manhattan Contact Sheet

Child Care (ACD) | Food Stamps | Head Start | Health Insurance| HEAP | Lifeline | Public Assistance | Public Housing | School Food Programs | Section 8 | SSD | SSI | Taxpayer Assistance | Unemployment Insurance | Utility Assistance | VESID | WIC | Workforce 1/One Stop


*If you are having trouble with any city agency and need assistance, contact the following offices

Find out what elected officals represent you at NYPIRG: Who Represents Me?

Public Advocate's Office, Betsy Gotbaum: (212) 669-7250

Manhattan Borough President's Office, Scott Stringer: (212) 669-8300, main office; (212) 531-1609, Northern Manhattan Office



Finding Child Care
Call the Child Care Resource and Referral Consortium at 888-469-5999 or 311 for a list of your local child care providers. You can search for a family day care, group family day care, or day care center online at

Accessing Child Care Subsidies
Public Assistance recipients: Tell your PA case worker that you are interested in Child Care Assistance or Child care in Lieu of Public Assistance.

Transitional child care for welfare leavers: If you do not automatically receive information about Transitional Child Care assistance when your PA case is closed, contact the Work Related Benefits office at 212-835-7681 to request an application.

Subsidized care for low-income families: If you are at the end of your 12 months of Transitional Child Care, you should automatically receive an application from ACS to transfer your child care subsidy from HRA to ACS. If you do not receive an ACS application before the end of your Transitional Child Care, contact the Work Related Benefits office at 212-835-7681.

If you have not been receiving transitional child care assistance, ask at the child care center you choose if you can apply for a subsidy through them. If you cannot apply at the center you choose or through your local community organization or you have not chosen a center, you can call 311 and ask to apply for Subsidized Child Care. The operator will ask basic questions about your income and household and forward your request to the ACS Resource Area Office, which will mail you an application for child care and further instructions on how to complete the process.



You may apply for Food Stamps at any office you choose, although your application will be processed at the office nearest your home.

Food Stamp offices are open Monday - Friday, 8:30am - 5pm, except for extended-hour offices, marked here wiht an asterisk(*). One office in each borough has additional weekday hours and is open on Saturday.

Food Stamp Office

Zip Codes Served

East End (F-02)
2322 Third Avenue, 3rd Floor
(between 126th & 127th St.)
New York, NY 10035
(212) 860-5163, 5194, 5195

10027-10029, 10035, 10044, 10128

Union Square (F-11)
109 East 16th Street, 6th Floor
(between Irving Place & Union Square East)
New York, NY 10003
(212)835-7596, 7597, 7598, 7599

All zip codes & SSI, SSD

Washington Heights (F-13)
4055 Tenth Avenue (at 216th Street)
New York, NY 10034
(212) 569-9829, 9830, 9834

10031, 10033, 10034, 10040


St. Nicholas (F-14)
132 West 125th Street, 3rd Floor (7th & Lenox)
New York, NY 10027
(212) 666-5131, 1434, 1436, 8686

10018-10020, 10023-10026, 10030, 10032, 10036, 10037, 10039, 10041


Waverly, New York* (F-19)
12 W. 14th Street, 2nd Floor
New York, NY 10011
(212) 352-2519, 2524, 2526, 2576, 2578

Extended hours:
Mon, Wed, Thurs, Fri: 8:30am - 6pm
Tuesday: 8:30am - 7pm.
Saturday: 9am - 5pm

10001-10016, 10038, 10047, 10048, 10069, 10280, 10281, 10282

Offices in other boroughs with extended hours

Zip codes served

Fordham, Bronx* (F-44)
2551 Bainbridge Avenue, 1st Floor
Bronx, NY 10458
(718) 220-6672, 6673, 6674, 6675, 6679, 6680, 6681

Mon, Tues, Thurs, Fri: 8:30am - 6pm
Wednesday: 8:30am - 7pm
Saturday: 9am - 5pm

10458, 10463, 10464, 10466, 10468-71, 10475

Boro Hall, Brooklyn* (F-23)
45 Hoyt St. OR 210 Livingston St., 6th Floor
Brooklyn, NY 11201
(718) 237-4792, 4793, 4695, 4818

Mon, Wed, Thurs, Fri: 8:30am - 6pm
Tuesday: 8:30am - 7pm
Saturday: 9am - 5pm

11201, 11207, 11208, 11210, 11212, 11213, 11225, 11227, 11236, 11239

Jamaica, Queens* (F-41/ F-54)
165-08 88th Avenue
Jamaica, NY 11432
(718) 523-1298, 883-8344

Mon, Tues, Wed, Fri: 8:30am - 6pm
Thursday: 8:30am - 7pm
Saturday: 9am - 5pm

11411-11424, 11426, 11428, 11430, 11432-11436, 11451

Richmond, Staten Island* (F-51/ F-59)
201 Bay Street, 1st Floor
Staten Island, NY 10301
(718) 556-4753, 7249

Monday - Thursday: 8:30am - 6pm
Saturday: 9am - 5pm

All Staten Island zip codes

Special Food Stamp Offices

Population Served

SSI Center (F-15)
253 Schermerhorn Street, 1st Floor
Brooklyn, NY 11201
(718) 722-4009

For NYC residents who receive SSI and live alone or only with a spouse who also receives SSI, request an application from this office by mail or phone.

Homebound Unit (F-63)
253 Schermerhorn Street, 3rd Floor
Brooklyn, NY 11201
(718) 722-4800, 4801, 4802, 4803

For NYC clients who are homebound and do not receive SSI, contact this office to apply by mail.

Residential Treatment Center (F-61)
253 Schermerhorn Street, 3rd Floor
Brooklyn, NY 11201
(718) 722-4868, 4817

This is a mail and phone office, which serves all NYC clients who live in state certified residential treatment group homes.

For more information about the Food Stamp Program, call the HRA Infoline at 1 (877) 472-8411.



Call the ACS' main Head Start Office at 212-932-0966 for information about Early Head Start and Head Start programs and centers.


HEALTH INSURANCE (Medicaid, Family Health Plus & Child Health Plus)

Facilitated Enrollers in Manhattan

Agency Address

How to get an appointment

Enrollment hours

Alianza Dominicana (Washington Heights)
2410 Amsterdam Ave, 1st Fl. (at Amsterdam)
New York, NY 10033

Drop-in or call 212-740-1960 x 242 to schedule an appointment.

*English & SPanish speaking enrollers available.

Mon-Thurs 8 am-7 pm
Fri-Sat 9 am-3 pm

Drop in during regular business hours.

Children's Aid Society
150 E. 45th St, 2nd Fl.
New York, NY 10017

Call 212-503-6804 or 6821 to be referred to an enroller in your area.

Mon-Fri 9 am-5 pm

No drop-ins.
Please call to schedule an appointment.

Hispanic Federation
(Lower Manhatan)
55 Exchange Place, 5th Floor
New York, NY 10005

Call 212-233-8955 to schedule an appointment at Hispanic Federation or sub-agencies.

*English & Spanish speaking enrollers available.

Mon-Fri 9 am-5 pm

No drop-ins.
Please call to schedule an appointment.

Ryan Nena Community Health Center
279 East Third St
New York, NY 10009

Call 212-477-8533 to schedule an appointment.

* English & Spanish enrollers available

Mon-Fri, 9am to 5pm
Some evenings and Saturdays by appointment only.

Appointments preferred, but drop-ins are accepted during regular business hours:

Washington Heights Health Center (Walk-In Center)
600 West 168th St, Basement
New York, NY 10032

Drop in during the week. Call 212-491-4453 for a Saturday appointment or for more information.

*English & Spanish speaking enrollers available.

Mon-Fri 8:30 am-4 pm

Drop in during regular business hours.

Chelsea Health Center (Walk-In Center)
303 9th Ave, Rm 100
New York, NY 10001

Drop in. Call 212-244-0841 for more information.

*English, French, Creole & Italian speaking enrollers are available.

Mon-Fri 8:30 am-4:30 pm

Drop in during regular business hours.

Public Health Solutions
220 Church St., 5th Floor
New York, NY 10013

Call 646-619-6400 or 6541 or 6542 to schedule an appointment.

*English, Spanish, Russian, Chinese, Arabic & Hebrew speaking enrollers available.

Mon, Tu, Wed, Fri 9 am-5 pm

No drop-ins. Please call to make an appointment as hours may vary.

MIC - Women's Health Center
534 West 135th St, 2nd FL
New York, NY 10031

Only enrolls clients of the clinic in PCAP and Family Planning Medicaid.

Call 212-283-5542 or 3200 to schedule an appointment to become a clinic client.

*English & Spanish speaking enrollers are available.

Mon, Wed, Thurs 9 am-7 pm
Tues 12:30-7 pm
Fri 9 am-4:30 pm

Appointments are preferred.

Lenox Hill Neighborhood House
331 E. 70th Street
New York, NY 10021

Call Carolyn Silver at 212-744-5022 to schedule an appointment


Please see the other Borough Contact Pages for information about facilitated enrollers in other parts of the city. You can also find a list of enrollers including health plan offices and hospitals on the Mayor's Office for Health Insurance Access website

NYS Medicaid Helpline: Call (800) 541- 2831 Mon-Fri 8 am-4:45 pm to get help finding a doctor who accepts Medicaid fee-for-service. In addition, there is an online directory of physicians on the New York City website where you can search for doctors in your community that accept your insurance at

If you have questions regarding managed care coverage (enrollment, transferring, or disenrollment) for your children contact NY Medicaid Choice at (800) 505-5678.



To have an application mailed to you or for general information about the Lifeline program call (718) 890-1550 Mon-Fri, 8 am-5 pm.



Welfare-to-Work Job Centers are open Mon-Fri, 8:30 am-5 pm. They do not currently have extended hours for individuals who are working.

Dyckman Job Center (#35)
4055 10th Avenue
New York, NY 10040

Hamilton Job Center (#28)
530 West 135 Street
New York, NY 10031
(212) 690-8740

Intensive Service Center
109 E. 16th Street
New York, NY 10003

*Primarily services active cases not engaged in employment or related activities

East End Income Support Center (# 23)
2322 Third Avenue
New York, NY 10035
(212) 860-6801/02/03
(212) 860-2749

St. Nicholas Family Services Call Center
132 W. 125th Street
New York, NY 10027
(212) 666-3401

*Primarily handles face to face recertifications and emergency walk in activities for the Family Service Call Centers. Active child only cases whose payees are not in receipt of Public Assistance

Waverly Income Support Center (#13)
12 West 14th Street
New York, NY 10011
(212) 620-9421/22/24
(212) 620-9890


Senior Works Center
109 E. 16th Street
New York, NY 10003
(212) 835-8445
(212) 835-7691

* Primarily serves PA recipients who are age 60 and over

Union Square Job Center (#39)
109 E. 16th Street, 2nd Floor
New York, NY 10003
(212) 835-7361/8300

* Primarily serves individuals identified as having significant barriers to employment and needing specialized services

Riverview Annex
132 W. 125th Street
New York, NY 10027

*Services eligibility and employment needs of Housing Stability Plus recipients.

Offices (in all boroughs) that serve special populations:

Veterans Service Center (#62)
25 Chapel Street
Brooklyn, NY 11201
(718) 473-8313
(718) 222-2430/31

*Primarily serves PA recipients with at least one household member that is a veteran

Refugee Job Center (#47)
2 Washington Street, 8th Floor
New York, NY 10004
(212) 495-7050/53

*Primarily serves refugee or immigrant clients and those with language barriers.

Riverview Job Center
213-215 Duffield Street
Brooklyn, NY 11201
(718) 237-2226
(718) 722-4180

*Primarily serves shelter residents--single adults and families

Family Service Call Center
32-28 Northern Blvd.
L.I.C., NY 11101
(718) 392-6454

* Primarily a mail and phone operations that serves active child-only cases whose payees are NOT in receipt or PA.

Union Square Job Center (#39)
109 E. 16th Street, 2nd Floor
New York, NY 10003
(212) 835-7361/8300

* Primarily serves individuals identified as having significant barriers to employment and needing specialized services

Residential Treatment Center (#52)
109 E. 16th St, 2nd Floor
New York, NY 10003
(212) 835-7937
(212) 835-7671

*Primarily serves clients residing in alcohol and drug treatment centers. Must be referred to job center by residential placement.

Senior Works
109 E. 16th Street
New York, NY 10003
(212) 835-8445
(212) 835-7691

* Primarily serves individuals age 60 and over

Family Services Center
275 Bergen Street
Brooklyn, NY 1217
(718) 752-3937
(718) 694-8647

*Primarily handles face to face recertifications and emergency walk in activities for the Family Call Centers active child only cases whose payees are not in receipt of Public Assistance.


Eligibility Verification Review Offices:
320 Schermerhorn Street
250 Livingston Street , Brooklyn, NY

HRA Information Line: Call the Human Resources Administration toll free at (877) 472-8411 for eligibility information or to find the Job Center closest to you. The automated line operates 24 hours/day, 7 days/week in English, Spanish, Russian and Cantonese; you can talk to a live person if you call M-F, 8 am -5 pm.



NYCHA Applications Office
55 West 125th Street, 7th floor (Lenox & Fifth Ave.)
New York, New York 10027
(212) 828-7100

Phone calls are accepted all weekdays, 8 am-4 pm. Office is closed to the public on Wed.



Contact the Principal at your child's school if you have any questions about the School Food Programs or need help completing the application.



26 Federal Plaza, Room 31-120
New York, NY 10278
(212) 264-5372

Delancey Street
85 Delancey Street
New York, NY 10002
(212) 674-8793

32 Mercer St., 8th Fl
New York, NY 10013
(212) 226-4111

237 West 48th St., 5th Floor
New York, NY 10036

Grand Central/United Nations
755 Second Ave, 3rd Floor (at 41st Street)
New York, NY 10017
(212) 599-4765

55 West 125th Street
New York, NY 10027

East Harlem
1595 Lexington Avenue
New York, NY 10029
( 212) 831-8960

Washington Heights
4292 Broadway
New York, NY 10033
( 212) 923-2570

Most offices are open Mon-Fri, 9 am-4 pm. They can be very difficult to reach by telephone. For general information and forms call the national toll-free information line at (800) 772-1213 or visit the Social Security Administration website at



Call 311and ask for free tax preparation sites or visit the New York City Department of Consumer Affairs website at You can also
call Food Change's automated EITC information line for their site addresses, hours of operation and nearest subway trains. English: 866-WAGEPLUS (1-866-924-3758); Spanish: 866-DOLARES (1-866-365-2737);Chinese: 888-666-6650

For more information about federal taxes and tax credits, call the IRS' automated information line (in English and Spanish) at (800) 829-3676 . Ask for the IRS' free tax credit publications:

"Child and Dependent Care Expenses" (Publication 503)
"Child Tax Credit" (Publication 972 ).
"Earned Income Tax Credit" (Publication 596).

For information or help with your New York State taxes and tax credits, call the Department of Taxation and Finance at (800) 225-5829.


You may apply over the telephone by calling the TEL-CLAIM Center at 888-209-8124 (English, Spanish, Russian, Cantonese/Mandarin & Creole). The average call lasts 15-20 minutes. (Hearing impaired individuals should call a relay operator at 800-662-1220 and have the operator call the NYS Department of Labor at 888-783-1370.) You can also apply for Unemployment Insurance benefits online at



HEAP: Pick up an application at 330 W. 34th Street, 2nd Floor, New York, NY 10001.

Energy Share, Neighborhood Heating Fund, Neighbor Fund: Call Heart Share at 718-422-4207 to find out where to apply.



Manhattan District Office
116 West 32nd Street, 6th Floor (6th Ave & 7th Ave)
New York, NY 10001
(212) 630-2300
Hours: M-F, 9 am - 5 PM

Harlem Satellite Office
Adam Clayton Powell Jr. State Office Building
163 West 125th Street, 7th Floor - Room 713
New York, NY 10027
(212) 961-4420
Hours: M-F, 9 am -5 PM
No walk-ins. Call to schedule an orientation appointment for Tues or Wed.



Contact the Growing Up Healthy Hotline (800) 522-5006 for a list of WIC offices near you. There are over one hundred sites in the city. You will need to call in advance and schedule an appointment to apply for WIC.



For job training and career counseling, visit your local Career Center.

NYC Workforce1 Upper Manhattan Career Center
215 West 125th Street, 6th Floor
New York, NY 10027
Phone: 917-493-7000
Hours: Mon, Wed, Fri, 8:30 am-5 pm; Tu, Th 8:30 am-9 pm


Borough Information Pages:

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