Staten Island Contact Sheet
Finding Child Care
Call the Day Care Council at ( 888) 469-5999 or 311 for a list of your local child care providers. You can search for a family day care, group family day care, or day care center online at http://ocfs.ny.gov/main/childcare/looking.asp At this website, click on "Search for Child Care" and fill in as much as you can. (Filling this out and reading about your choices gives you information about child care sites at the same time.)
Accessing Child Care Subsidies
Public Assistance recipients: : Tell your PA case worker that you are interested in Child Care Assistance or Child care.
Transitional child care for welfare leavers: : If you do not automatically receive information about Transitional Child Care assistance when your PA case is closed, contact HRA at (718) 557-1399 or call 311
Subsidized care for low-income families: : If you are at the end of your 12 months of Transitional Child Care, you should automatically receive an application from ACS to transfer your child care subsidy from HRA to ACS. If you do not receive an ACS application before the end of your Transitional Child Care, call 311.
If you have not been receiving transitional child care assistance, ask at the child care center you choose if you can apply for a subsidy through them. If you cannot apply at the center you choose or through a community organization or you have not chosen a center, you can call 311 and ask to apply for Subsidized Child Care. The operator will help you complete the process.
If you are having trouble with any city agency and need assistance, contact your elected representatives:
Find out which elected officals represent you: : Go to www.mygovnyc.org or call (212) 725-3541, the League of Women Voters
Public Advocate's Office:Letitia James, (212) 669-7200
Staten Island Borough President's Office: James S. Oddo, (718) 816-2000 http://www.statenislandusa.com/
City Council: http://council.nyc.gov/html/members/members.shtml
You may apply for Food Stamps/SNAP at any office you choose, although your application will be transferred to the office nearest your home..
The one SNAP office in Staten Island is open extended hours, Monday - Friday, 8:30 - 6pm, and Saturday, 9am - 5pm.
All NYC SNAP Centers: http://www.nyc.gov/html/hra/html/services/snap_centers.shtml
Staten Island Centers: http://www.nyc.gov/html/hra/html/services/snap_centers_staten_island.shtml
STATEN ISLAND FOOD STAMP OFFICE
Richmond, Staten Island
201 Bay Street, 2nd Floor
SNAP OFFICES FOR APPLICANTS WHO CANNOT TRAVEL
SSI Center (F-15)
All SNAP Centers - phone and tell them you cannot travel. (See #’s in above chart)
For homebound applicants who do not receive SSI
Residential Treatment Center (F-61)
For more info. about the SNAP/Food Stamp Program, call the HRA Infoline at (718) 557-1399
Call the NYS Early Childhood Learning and Knowledge Center (ECLKC) at (866) 763-6481 for information about Early Head Start and Head Start programs and centers.
Facilitated Enrollers in Staten Island
How to get an appointment
Jewish Community Center of Staten Island
1859 Victory Blvd
Staten Island, NY 10314
Call 718-981-1400 to schedule an appointment.
M-W 9 am-5 pm
Th 9 am-7 pm
F 9 am-4 pm
Make the Road New York
479 Port Richmond Avenue
Staten Island, NY 10302
Call 718-727-1222 ext. 442 to schedule an appointment.
M-F 11 am-7 pm
These government-subsidized health care programs can now be accessed through the places where all New Yorkers signed up for the NY State of Health Program. That Program’s sign-up period was over March 31, 2014, but the sign-up sites are still open for people to be screened and to sign up for Medicaid, Child Health Plus & Family Health Plus..
Either phone (855) 355-5777 for a Navigator Site in Staten Island, or go to: http://www.healthbenefitexchange.ny.gov for Staten Island Navigator Sites. Scroll down to "County: Richmond"
Complete Medicaid information: http://www.health.ny.gov/health_care/medicaid and (718) 557-1399 (HRA- all services including Medicaid) or (888) 692-6116 (Medicaid specifically)To apply for Medicaid:
All NYC Medicaid Centers: http://www.nyc.gov/html Click on "Staten Island Medicaid Centers"
STATEN ISLAND MEDICAID CENTERS
The Medicaid offices are open from: 9:00 AM to 5:00 PM Monday through Friday.
215 Bay Street
Staten Island, NY
(718) 420-4660, for English or (718) 420-4732, for Spanish
BUT, a better idea is to go to one of the Navigator Sites above, more user-friendly
To find a Dr. who accepts your Medicaid
NYS Medicaid Helpline: Call (800) 541- 2831 Mon-Fri 8am-4:45pm to get help finding a doctor who accepts Medicaid fee-for-service. Or go to: www.nydoctorprofile.com . Click on "Click here to search for a physician," then "advanced search." Then fill in as much as you can, including clicking on "Medicaid." Then click "Search."
If you have questions regarding managed care coverage (enrollment, transferring, or disenrollment) for your children contact NY Medicaid Choice at (800) 505-5678.
Welfare-to-Work Job Centers are open Mon-Fri, 8:30 am-5 pm. They do not currently have extended hours for individuals who are working.
List of Job Centers (there’s only one) in Staten Island:
HRA Information Line: Call the Human Resources Administration toll free at (877) 472-8411 or (718) 557-1399 for eligibility information or to find the Job Center closest to you. The automated line operates 24 hours/day, 7 days/week in English, Spanish, Russian and Cantonese; you can talk to a live person if you call M-F, 8:30-5.
STATEN ISLAND JOB CENTER
201 Bay Street
SPECIAL JOB CENTERS SERVING CLIENTS IN ALL BOROUGHS OF NYC
Veterans Service Center (#62)
25 Chapel Street, 6th fl.
Brooklyn, NY 11201
Refugee Job Center (#47)
2 Washington Street, 8th Floor
New York, NY 10004
East River Job Center (#37)
1 Honeywell Street
Long Island City, NY 11101
(718) 784-2922, (718) 752-7001
109 E. 16th Street, room 109
New York, NY 10003
Union Square Job Center (#39)
109 E. 16th Street, 2nd Floor
New York, NY 10003
Residential Treatment Center (#52)
109 E. 16th St, 2nd Floor
New York, NY 10003
List of "NYCHA Customer Contact Centers":
Brooklyn/Staten Island Customer Contact Center
787 Atlantic Avenue, 2nd Floor
Brooklyn, NY 11238
Telephone: (718) 707-7771 Mon. - Fri. 8am - 5pm
Contact the Principal at your child's school if you have any questions about the School Food Programs or need help completing the application.
SINGLE-STOPS for CASE MANAGEMENT, LEGAL HELP, AND FINANCIAL COUNSELING
Go to: www.singlestopusa.org/locations/new-york Put "Staten Island, NY" in the drop-down box under "Search by City." Addresses and hours and phone numbers of community agencies that have a Single-Stop result. Call for an appointment.
To find your specific office, go to: https://secure.ssa.gov/ICON/main.jsp and put in your zip code.
STATEN ISLAND SOCIAL SECURITY ADMINISTRATION OFFICES
list is from: http://www.socialsecurityofficelocations.com
1501 Hylan Blvd.
2389 Richmond Avenue
Most offices are open Mon-Fri, 9 am-4 pm. They can be very difficult to reach by telephone. For general information and forms call the national toll-free information line at (800) 772-1213 or visit the Social Security Administration website at www.ssa.gov
- For free tax help, even though the official Tax deadline, April 15, is past, call 311 and ask for free tax preparation sites or visit the NYC Department of Consumer Affairs website at http://www.nyc.gov There are no tax preparation sites open year-round in Staten Island. Choose one in another borough that is convenient for you.
- For questions on NYS tax preparation, credits and returns, call the NY State tax info line at (800) 225-5829 or (518) 457-5181
- For free help solving tax problems, call the Taxpayer Advocate Service toll-free phone number at (877) 777-4778 or go to http://www.irs.gov/advocate This is an independent organization within the IRS that helps taxpayers who are experiencing economic harm, who need help resolving tax problems, or who believe that an IRS system or procedure is not working as it should.
These telephone subsidies are not in a specific borough, they are available by phone or on the web.
LIFELINE - Verizon is the NYC Company that offers this subsidy for residential phones General eligibility information available at http://www.lifelinesupport.org
- Application information available at: http://www22.verizon.com Click on New York State and the language in which you wish the application. To have an application mailed to you or for general information about the Lifeline program call (800) 837-4966 - same as (800) VERIZON)
- Free Cell Phones and Cell Phone Service
Assurance Wireless: www.assurancewireless.com (888) 898-4888
Safelink Wireless: www.safelinkwireless.com (800)977-3768
There is no physical office at which to apply for Unemployment Insurance in any of the Boroughs. You may apply over the telephone by calling the NYS Unemployment Insurance Claim Center at (888) 783-1370. You can also apply for Unemployment Insurance benefits online at https://ui.labor.state.ny.us/UBC/index.jsp
To find a HEAP office in your zip code, go to: http://newyork.earnbenefits.org and put in your zip code
for a full list of NYC’s HEAP offices, go to: http://www.nyc.gov
Call the phone number for all NYC’s HEAP offices: (800) 692-0557
HEAP OFFICES IN STATEN ISLAND
10 Richmond Terrace, 4th Floor, Staten Island, NY 10301
209 Bay Street, 1st Floor, Staten Island, NY 10301
2031 Forrest Avenue, Staten Island, NY 10303 (Keyspan Office)
Energy Share, Neighborhood Heating Fund, Neighbor Fund: Call Heart Share at (718) 422-4207 to find out where to apply.
Staten Island Satellite Office
2071 Clove Road #302
Staten Island, NY 10304
Website for Manhattan and Staten Island VESID: http://www.acces.nysed.gov/vr/manhattan/directions.htm
Contact the Growing Up Healthy Hotline (800) 522-5006 for a list of WIC offices near you. There are over one hundred sites in the city. You will need to call in advance and schedule an appointment to apply for WIC.
Or go to: http://www.health.ny.gov/prevention/nutrition/wic/local_agencies.htm and scroll down to “Richmond County” and call one of the major WIC agencies listed. Each of those agencies supervises many WIC offices.
For job training and career counseling, visit a Career Center near you. Full list of NYC’s Centers: http://www.nyc.gov/html/sbs/wfl/html/contact/contact.shtml Use this list, as it gives specifics such as, do you need an appointment, directions to get there, phone numbers, whether a Center specializes in certain kinds of jobs, etc.
STATEN ISLAND Center with no specialty and no appointment needed:
Staten Island Workforce 1 Career Center
120 Stuyvesant Place, 3rd floor (between Wall and Hyatt Streets)
St. George, Staten Island, NY 10301