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Staten Island Contact Sheet

Child Care (ACD) | Food Stamps | Head Start | Health Insurance| Lifeline | Public Assistance | Public Housing | School Food Programs | Section 8 | SSD | SSI | Taxpayer Assistance | Unemployment Insurance | Utility Assistance | VESID | WIC | Workforce 1/One Stop


If you are having trouble with any city agency and need assistance, contact your elected representatives:

Find out which elected officals represent you: Vote Smart, 888-Vote-Smart (888-868-3762)

Public Advocate's Office: Betsy Gotbaum, (212) 669-7250

Staten Island Borough President's Office: James Molinaro, (718) 816-2200

City Council:



Finding Child Care
Call the Child Care Resource and Referral Consortium at 888-469-5999 or 311 for a list of your local child care providers. You can search for a family day care, group family day care, or day care center online at

Accessing Child Care Subsidies
Public Assistance recipients: Tell your PA case worker that you are interested in Child Care Assistance or Child care in Lieu of Public Assistance.

Transitional child care for welfare leavers: If you do not automatically receive information about Transitional Child Care assistance when your PA case is closed, contact the Work Related Benefits office at 212-835-7681 to request an application.

Subsidized care for low-income families: If you are at the end of your 12 months of Transitional Child Care, you should automatically receive an application from ACS to transfer your child care subsidy from HRA to ACS. If you do not receive an ACS application before the end of your Transitional Child Care, contact the Work Related Benefits office at 212-835-7681.

If you have not been receiving transitional child care assistance, ask at the child care center you choose if you can apply for a subsidy through them. If you cannot apply at the center you choose or through your local community organization or you have not chosen a center, you can call 311 and ask to apply for Subsidized Child Care. The operator will ask basic questions about your income and household and forward your request to the ACS Resource Area Office, which will mail you an application for child care and further instructions on how to complete the process.



You may apply for Food Stamps at any office you choose, although your application will be processed at the office nearest your home.

Food Stamp offices are open Monday - Friday, 8:30am - 5pm, except for extended-hour offices, marked here wiht an asterisk(*). One office in each borough has additional weekday hours and is open on Saturday.

Food Stamp Office

Zip Codes Served

Richmond, Staten Island* (F-51/ F-59)
201 Bay Street, 1st Floor
Staten Island, NY 10301
(718) 556-4753, 7249

Extended hours:
Monday - Thursday: 8:30am - 6pm
Saturday: 9am - 5pm

All Staten Island zip codes

Offices in other boroughs with extended hours

Zip codes served

Waverly, New York* (F-19)
12 W. 14th Street, 2nd Floor
New York, NY 10011
(212) 352-2519, 2524, 2526, 2576, 2578

Mon, Wed, Thurs, Fri: 8:30am - 6pm
Tuesday: 8:30am - 7pm.
Saturday: 9am - 5pm

10001-10016, 10038, 10047, 10048, 10069, 10280, 10281, 10282

Boro Hall, Brooklyn* (F-23)
45 Hoyt St. OR 210 Livingston St., 6th Floor
Brooklyn, NY 11201
(718) 237-4792, 4793, 4695, 4818

Mon, Wed, Thurs, Fri: 8:30am - 6pm
Tuesday: 8:30am - 7pm
Saturday: 9am - 5pm

11201, 11207, 11208, 11210, 11212, 11213, 11225, 11227, 11236, 11239

Jamaica, Queens* (F-41/ F-54)
165-08 88th Avenue
Jamaica, NY 11432
(718) 523-1298, 883-8344

Mon, Tues, Wed, Fri: 8:30am - 6pm
Thursday: 8:30am - 7pm
Saturday: 9am - 5pm

11411-11424, 11426, 11428, 11430, 11432-11436, 11451

Fordham, Bronx* (F-44)
2551 Bainbridge Avenue, 1st Floor
Bronx, NY 10458
(718) 220-6672, 6673, 6674, 6675, 6679, 6680, 6681

Mon, Tues, Thurs, Fri: 8:30am - 6pm
Wednesday: 8:30am - 7pm
Saturday: 9am - 5pm

10458, 10463, 10464, 10466, 10468-71, 10475

Special Food Stamp Offices

Population Served

SSI Center (F-15)
253 Schermerhorn Street, 1st Floor
Brooklyn, NY 11201
(718) 722-4009

For NYC residents who receive SSI and live alone or only with a spouse who also receives SSI, request an application from this office by mail or phone.

Homebound Unit (F-63)
253 Schermerhorn Street, 3rd Floor
Brooklyn, NY 11201
(718) 722-4800, 4801, 4802, 4803

For NYC clients who are homebound and do not receive SSI, contact this office to apply by mail.

Residential Treatment Center (F-61)
253 Schermerhorn Street, 3rd Floor
Brooklyn, NY 11201
(718) 722-4868, 4817

This is a mail and phone office, which serves all NYC clients who live in state certified residential treatment group homes.

For more information about the Food Stamp Program, call the HRA Infoline at (877) 472-8411.



Call the ACS' main Head Start Office at 212-932-0966 for information about Early Head Start and Head Start programs and centers.


HEALTH INSURANCE (Medicaid, Family Health Plus, Child Health Plus)

Facilitated Enrollers in Staten Island

Agency Address

How to get an appointment

Enrollment hours

Jewish Community Center of Staten Island
1859 Victory Blvd
Staten Island, NY 10314

Call 718-981-1400 to schedule an appointment.

M-W 9 am-5 pm
Th 9 am-7 pm
F 9 am-4 pm

Make the Road New York
479 Port Richmond Avenue
Staten Island, NY 10302

Call 718-727-1222 ext. 442 to schedule an appointment.

M-F 11 am-7 pm

Please see the other Borough Contact Pages for information about facilitated enrollers in other parts of the city. You can also find a list of enrollers including health plan offices and hospitals on the Mayor's Office for Health Insurance Access website

NYS Medicaid Helpline: Call (800) 541- 2831 Mon-Fri 8 am-4:45 pm to get help finding a doctor who accepts Medicaid fee-for-service. In addition, there is an online directory of physicians on the New York City website where you can search for doctors in your community that accept your insurance at

If you have questions regarding managed care coverage (enrollment, transferring, or disenrollment) for your children contact NY Medicaid Choice at (800) 505-5678.



To have an application mailed to you or for general information about the Lifeline program call (800) 799-6874 Monday - Friday, 8am - 5pm.



Welfare-to-Work Job Centers: All Centers are open from 8:30am - 5 pm and do not currently have extended hours for individuals who are working.

Richmond Job Center
201 Bay Street
Staten Island, NY 10301
(718) 390-6810/5103
(718) 556-7334

Offices (in all boroughs) that serve special populations:

Veterans Service Center (#62)
25 Chapel Street
Brooklyn, NY 11201
(718) 473-8313
(718) 222-2430/31

*Primarily serves PA recipients with at least one household member that is a veteran

Refugee Job Center (#47)
2 Washington Street, 8th Floor
New York, NY 10004
(212) 495-7050/53

*Primarily serves refugee or immigrant clients and those with language barriers.

Riverview Job Center
213-215 Duffield Street
Brooklyn, NY 11201
(718) 237-2226
(718) 722-4180

*Primarily serves shelter residents--single adults and families

Family Service Call Center
32-28 Northern Blvd.
L.I.C., NY 11101
(718) 392-6454

* Primarily a mail and phone operations that serves active child-only cases whose payees are NOT in receipt or PA.

Union Square Job Center (#39)
109 E. 16th Street, 2nd Floor
New York, NY 10003
(212) 835-7361/8300

* Primarily serves individuals identified as having significant barriers to employment and needing specialized services

Residential Treatment Center (#52)
109 E. 16th St, 2nd Floor
New York, NY 10003
(212) 835-7937
(212) 835-7671

*Primarily serves clients residing in alcohol and drug treatment centers. Must be referred to job center by residential placement.

Senior Works
109 E. 16th Street
New York, NY 10003
(212) 835-8445
(212) 835-7691

* Primarily serves individuals age 60 and over

Family Services Center
275 Bergen Street
Brooklyn, NY 1217
(718) 752-3937
(718) 694-8647

*Primarily handles face to face recertifications and emergency walk in activities for the Family Call Centers active child only cases whose payees are not in receipt of Public Assistance.


Eligibility Verification Review Offices:
320 Schermerhorn Street
250 Livingston Street in Brooklyn, NY

HRA Information Line: Call the Human Resources Administration at (877) 472-8411 (this is a toll free call) and press "0" to obtain eligibility information, request an application form (Form #LDSS-2921 NYC) or to find the Job Center closest to you.



NYCHA Applications Office
120 Stuyvesant Place, 2nd floor
Staten Island, New York 10301
(718) 448-7326

Phone calls are accepted all weekdays, 8 am-4 pm. Office is closed to the public on Wed.



Contact the Principal at your child's school if you have any questions about the School Food Programs or need help completing the application.



Forest Avenue
595 Forest Avenue
Staten Island, NY 10310
(718) 816-5186

2389 Richmond Avenue
Staten Island, NY 10314
(718) 982-6900, (718) 477-9472



  • For free tax help, call 311 and ask for free tax preparation sites or visit the NYC Department of Consumer Affairs website at For problems with the tax site you visited, call 311 and ask to file a "tax preparer complaint."
  • For questions on Federal tax preparation, credits and returns, call the IRS at 1-800-829-1040. You can also check the status of your Federal tax refund online at,,id=96596,00.html. Ask for the IRS' free tax credit publications:
    "Child Tax Credit" (Publication 972).
    "Earned Income Tax Credit" (Publication 596).
    "Child and Dependent Care Expenses" (Publication 503).
  • For questions on NYS tax preparation, credits and returns, call the NY State tax info line at 1-800-225-5829.
  • For year-round advice about your taxes or finances or free help if you are being audited, visit Food Change's Food and Finance Center in Harlem, at 284 St. Nicholas Avenue between 124th and 125th Street. Walk in hours are Mon - Thurs., 9am - 7pm, and Fri. and Sat., 9am - 5pm.
  • For free help solving tax problems, call the Taxpayer Advocate Service toll-free phone number at 1-877-777-4778 or go to This is an independent organization within the IRS that helps taxpayers who are experiencing economic harm, who need help resolving tax problems, or who believe that an IRS system or procedure is not working as it should.



You may apply over the telephone by calling the NYS Unemployment Insurance Claim Center at 888-209-8124 (English, Spanish, Russian, Cantonese, Mandarin & Creole & translation services should be provided for other languages). The average call lasts 15-20 minutes. (Hearing impaired individuals should call a relay operator at 800-662-1220 and have the operator call the NYS Department of Labor at 888-783-1370.) You can also apply for Unemployment Insurance benefits online at



Heap: Pick up an application at:
10 Richmond Terrace, 4th Floor, Staten Island, NY 10301
201 Bay Street, 1st Floor, Staten Island, NY 10301
2031 Forest Avenue, Staten Island, NY 10303 (Keyspan Office)

*All offices must be visited in person and are open Monday through Friday, 9 AM to 5 PM.

Energy Share, Neighborhood Heating Fund, Neighbor Fund: Call Heart Share at 718-422-4207 to find out where to apply.



Staten Island Satellite Office
1139 Hylan Boulevard
Staten Island, NY 10305
(718) 816-4800



Contact the Growing Up Healthy Hotline (800) 522-5006 for a list of WIC offices near you. There are over one hundred sites in the city. You will need to call in advance and schedule an appointment to apply for WIC.



Staten Island Workforce 1 Career Center
60 Bay Street (between Bond Street and Slosson Terrace)
Staten Island, NY 10301
Phone: 718-285-8388
Hours: Mon-Fri 9 am-5 pm



Borough Information Pages:

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